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With Response Times Increasing SCE Unilaterally Doubles Processing Times - Where's the CPUC???

02/09/23

  06:29:00 am, by Jim Jenal - Founder & CEO   , 437 words  
Categories: All About Solar Power, SCE, Commercial Solar, Residential Solar, Ranting, Non-profit solar, Net Metering

With Response Times Increasing, SCE Unilaterally Doubles Processing Times - Where's the CPUC???

Some people are simply shameless, and it appears that the powers-that-be at SCE are among them. We just got this charming missive from the division at SCE that is responsible for processing Interconnection Applications:

Subject: Extended NEM Application Processing Timelines

Hello Contractors and Installers,

We are currently experiencing a high volume of new NEM applications. As a result, processing timelines are taking longer than expected. Please note, Interconnection Requests (IRs) may exceed our average processing timelines. Although most applications will be reviewed within 10 business days, some may take up to 20 business days to review.

To help mitigate this volume, we strongly recommend that you submit your application and the required documents in complete form, including all signatures and attachments. Ensuring that your applications are submitted in complete form helps us to minimize the number of touchpoints and reduce the application queue.

We request your cooperation and understanding as we work diligently in decreasing the application volume. Please refer to PowerClerk for the latest status of your application. If you have any additional questions, please send an email to Customer.Generation@sce.com.

Sincerely,

Eduyng Castano
Senior Manager of Customer Generation Programs
Southern California Edison

To deem this outrageous is to be way too kind. Gee, I wonder why there is a high volume of applications? Could it be because the bottom is dropping out of solar economics in SCE territory after the April 14th deadline? Who could have predicted that - apart from pretty much everyone who is paying attention. And how is it that SCE can unilaterally change the requirement for them to process applications? Doesn’t the CPUC have something to say about this?

The existing standard of 10 business days - two weeks on the calendar - was already a joke, but now they are saying that “some” applications could take 20 business days - nearly a month! Oh and to add insult to injury, they also raised the application fee - you know, the money that is supposed to cover application processing - by 25%! Must be nice to be able to jack the price that you are charging, while simultaneously reducing the service provided. Aren’t monopolies swell?

This is getting real folks. In an earlier post - find it here - we stated that we couldn’t guarantee NEM 2.0 for applications submitted after March 31st. But given this revision - and zero clarity on which applications might hit that 20-day limit, we need to push things up. RUN ON SUN WILL NOT GUARANTEE NEM 2.0 FOR ANY APPLICATION SUBMITTED AFTER MARCH 15! (The Ides of March indeed!)

This is a terrible way to run a business, but we have no control over the arbitrary nonsense coming from SCE. Please plan accordingly!

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Jim Jenal is the Founder & CEO of Run on Sun, Pasadena's premier installer and integrator of top-of-the-line solar power installations.
Run on Sun also offers solar consulting services, working with consumers, utilities, and municipalities to help them make solar power affordable and reliable.

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